Althorp Literary Festival 2007

Trilogy announces continued sponsorship for the Althorp Literary Festival for a third year. Our sponsored author in 2006 was Kate Adie who gave a fasinating talk on ‘Foundlings’. We are please to announce that Trilogy will be sponsoring Charles Spencer this year. Trilogy Group Managing Director, Alex Dare commented: “We are proud to have been in that […]

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New Customer Grading Feature in the Marketing Module

Profiling of your customer base and extraction of lists for a mailing based on a profile is one of the key marketing activities for a mail order company. For many years, the Commerce Manager has had the ability to extract lists based on one or more of the following criteria: Keyword(s) on contact Order / […]

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New Data Capture and Personalisation

For companies that wish to collect data during sales order processing for the personalisation and manufacture of their products can now use this new feature within the Customer Services module of the Commerce Manager. Data Capture The data capture feature allows the call centre operator to collect data from customer pertaining to the supply.  For […]

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From Planning to Reporting – The New Digital Chain of Custody

Organising field sampling and monitoring programmes and analysing the result data carries a heavy administrative burden. There is legislative pressure driving more and more requirements on the environmental scientist to provide a traceable audit from the planning of collections to the reporting of result data.  Customers are demanding more immediate and detailed reporting. In response […]

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